Após a compra, nosso pós vendas entrará em contato para personalização                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Após a compra, nosso pós vendas entrará em contato para personalização                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Após a compra, nosso pós vendas entrará em contato para personalização                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Após a compra, nosso pós vendas entrará em contato para personalização                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Após a compra, nosso pós vendas entrará em contato para personalização 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Início > Dúvidas frequentes

Dúvidas frequentes

Qual é o prazo?
Cerca de 20 dias úteis de produção, a partir do envio das informações da personalização, mais o prazo do frete. Por ser personalizado, o prazo pode variar.

Quais são as formas de pagamento?
Cartão de crédito e PIX. No PIX você tem desconto.

Onde fica a loja?
Na Av. Coronel José Soares Marcondes, 963, Bosque, Presidente Prudente, SP. Enviamos para todo o Brasil.

Como funciona a personalização?
Depois da compra você recebe pelo WhatsApp um formulário para preencher. Nossa equipe cria a arte e envia para sua aprovação antes da produção. Veja o passo a passo.

Posso pedir alterações na arte?
Sim. Você aprova a arte antes da produção e pode pedir ajustes.

Tem pedido mínimo?
Não. Para compras a partir de 10 unidades, peça um orçamento no WhatsApp.

Como funciona o frete?
Enviamos pelos Correios, em PAC ou SEDEX, para todo o Brasil. O valor aparece no carrinho quando você informa o CEP.

E se a peça chegar com defeito ou danificada?
Fale com a gente assim que receber. Se a peça chegar danificada, enviamos outra sem custo. Veja a Política de Trocas e Devoluções.

Posso cancelar?
Em produtos personalizados, o cancelamento em até 24 horas após o pagamento tem reembolso de 100%. Depois disso, o reembolso é de 50%. O pedido é feito pelo e-mail [email protected].

Qual é o horário de atendimento?
De segunda a sexta, das 8h às 18h, e aos sábados, das 8h às 12h, pelo WhatsApp 18 99687-0660.